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Business Continuity

Business Continuity for Infor SunSystems is required when its role within an organisation is business critical or where an organisation needs to comply with regulatory requirements specified by the Financial Services Authority, Sarbanes Oxley or similar.

Key Features

Insite provides ‘real time’ business continuity solutions for SunSystems with the following key features;

Real-time Data Replication

Insite uses Double Take Availability™ software to securely replicate SunSystems data in real time to a dedicated business continuity infrastructure located at one of Insite’s Tier 3 data centres.

A hybrid of physical and virtual servers is usually implemented to create the dedicated business continuity infrastructure.

Recovery Time Objective

Insite’s premium business continuity service meets Recovery Time Objectives (RTO) as brief as two hours during the working day to minimise business disruption. RTO’s of four and eight hours are also available.

The recovery time objective (RTO) is the maximum tolerable length of time that SunSystems can be down after a failure or disaster occurs. The RTO is a function of the extent to which the interruption disrupts normal operations and the amount of revenue lost per unit time as a result of the disaster.

Recovery Point Objective

The recovery point objective (RPO) for all business continuity options is less than 10 minutes which minimises the amount of ‘lost’ work and data re-entry required in the event of a disaster.

The recovery point objective (RPO) is the age of data that must be recovered from backup storage for normal operations to resume if SunSystems suffers a catastrophic failure. The RPO is expressed backward in time (that is, into the past) from the instant at which the failure occurs.

Zero Impact Testing

Insite has designed its SunSystems business continuity solution to support ‘zero impact’ testing.

Instead of introducing the risk of taking production systems off-line and costly, inconvenient out-of-hours testing, Insite’s business continuity solutions are normally tested during working hours without any interruption to production systems.

High availability Internet connectivity

SunSystems business continuity systems can be securely accessed using the Internet or a private wide area network. Non-stop Internet access is ensured by;
  • High performance, multi-homed Internet connections from two different Internet Service Providers
  • Clustered EAL-4 firewalls provide enterprise class protection of all infrastructure under management
  • Cisco Intrusion Detection Sensors protect against complex attacks, automatically killing connections if suspicious activity is detected.
Clustered AEP Netilla platforms provide secure browser based access to Citrix or Terminal Server desktops from any location with an Internet connection.